Discover how to get started with or use MitID Erhverv after being created as a user in MitID Erhverv.
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MitID Erhverv user guide centre
Welcome to the MitID Erhverv user guide centre.
This centre provides comprehensive guides for individuals who:
- have received an email from MitID Erhverv regarding activation as a user
- use MitID Erhverv to submit information through self-services and sign on behalf of your organisation.
I need to activate myself as a user in MitID Erhverv
Have you received an email from MitID Erhverv inviting you to activate yourself as a user in MitID Erhverv? Learn how to get started with activating yourself as a user in MitID Erhverv:
I have received a new phone or new phone number
Do you need to install the MitID app on your new phone or register your new phone number in the MitID app? Read more about how to do it here:
I have forgotten my user ID or password
Have you forgotten your user ID for MitID Erhverv? Have you misplaced the password for your MitID code display, audio code reader, or chip? Find out the steps you need to take:
I do not have access to self-services I need to use
Do you require access to services such as your organisation’s Digital Post or NemRefusion to claim reimbursements on behalf of your organisation? Learn how to get access:
You do not have access to the self-services that you require
Which administrator can help with what?
Are you experiencing difficulties using MitID Erhverv and need assistance from your administrator? Lean what each administrator can assist you with:
Our administrator has left the organisation
Have you been informed that your organisation's administrator is no longer with the organisation? Learn what steps to take next:
Can I use MitID Erhverv, when I live in Greenland?
Find out how to use MitID Erhverv, if you live in Greenland:
How can I log with in with MitID Erhverv?
Learn how to log in with MitID:
What is MitID Private for Business?
Certain individuals are automatically authorised to act digitally on behalf of their business or association with their private MitID without needing a connection agreement with MitID Erhverv. These users are known as “MitID private for business users”.
I need to be a new user administrator
Find out how you can request to become a user administrator in MitID Erhverv:
Need a list of powers of attorney, rights and accesses I have
In MitID Erhverv, you can always view the rights, access or powers of attorney assigned to you.
View your access or rights to self-services and powers of attorneys in MitID Erhverv
How can I become a user in MitID Erhverv
Learn how to request to become a user.
How do I delete, block, or renew my user certificate?
Get guidance on how, as a user in MitID Erhverv, to download, block, or renew a user certificate:
FAQ from users
You can use your private MitID, for example, stored in the MitID app, when you need to log in or sign digitally on behalf of your organisation. This requires that both you and your organisation agree to the use of private MitID in MitID Erhverv.
If you own a business or are authorised to represent your organisation solely, you may be able to use your private MitID without entering into a connection agreement with MitID Erhverv.
It is possible, if you:
- can already access your organisation’s Digital Post, reporting regarding VAT, or pay an invoice with your private MitID
- are the only individual who need to act digitally on behalf of the organisation.
If you prefer not to use private MitID to act digitally on behalf of your business or organisation, you can instead use a separate MitID. A separate MitID is a new MitID that you will receive, and it can only be used only when acting on behalf of your business or organisation.
To be created as a user in MitID Erhverv, you must initially log in with your private MitID to verify your identity.
If you do not have a CPR (Civil registration) number and need MitID Erhverv, read:
Create foreign employees as users in MitID Erhverv
If you work in a company or public institution that uses Local IdP, your organisation is responsible for identity verification. Contact the user adminis-trator in your organisation. If you do not know who your organisation’s user administrator is, contact MitID Erhverv Support to obtain their name.
You can only have one MitID app on a single phone. However, you can have multiple MitIDs within the same MitID app.
If you have a separate MitID, which you use solely to act on behalf of your organisation, you have the option to add it in the MitID app on your private phone, alongside your private MitID.
Please note If you have multiple MitIDs in the same app, you will no longer use biometrics (fingerprint or facial recognition). Instead, you will need to use your PIN code.
When using your private MitID, you use the same MitID (user ID and authenticator, such as the MitID app) for both personal logins and when acting on behalf of your organisation.
When using a separate MitID, you have one MitID for personal use and a separate MitID for business use. With a separate MitID, you will have a different user ID that you must enter when logging into a self-service on behalf of your organisation.
Your private data and your organisation’s data are always kept separate, regardless of the solution you choose.
Yes and no. It depends on 2 factors:
- Whether your organisation has set up internal procedures for how employees should request to be created as a user in MitID Erhverv. First, check internally within your organisation.
- Whether the organisation administrator in your organisation has enabled the option for employees to request to be created as a user in MitID Erhverv.
You can try to search for your organisation and request to be created as a user here:
MitID Erhverv: Search for an organisation
After having entered your organisation’s CVR (Central Business Register) number, if an error message is shown, it means your organisation has not enabled the option for employees to request to be created as a user in MitID Erhverv. In this case, contact your organisation’s user administrator.
If you do not know who your organisation’s user administrator is, MitID Erhverv Support can provide the name of the user administrator.
If you have not received an email with an activation link after your user administrator created you as a user in MitID Erhverv, contact the user administrator, who can resend the activation email.
If you do not know who your user administrator is, you can contact MitID Erhverv Support to obtain the name of the user administrator.
Related topics
Activate yourself as a user in MitID Erhverv
Forgotten password for MitID code display, audio code reader, or chip
You have received a new phone or new phone number
You do not have access to the self-services that you require
Which administrator can help with what?
Our administrators have left the organisation
MitID Private for Business users
Request to become a user administrator
View your access or rights to self-services and powers of attorneys in MitID Erhverv
Retrieve, block, or renew your user certificate
Go back to the MitID Erhverv user guide:
MitID Erhverv user guide centre
If you want to know more about MitID Erhverv functionality:
If you're an administrator and you have to perform tasks as an administrator: