Learn what to do if you discover that you do not have access to self-services on behalf of your organisation, such as SKAT, NemRefusion, or Digital Post.
This page is relevant for:
You do not have access to the self-service you need in order to perform specific tasks on behalf of your organisation. For example, you do not have access to:
If you do not have access to a self-service that you need to perform tasks on behalf of your organisation, it means you do not have the correct rights in MitID Erhverv or in the relevant self-services.
In MitID Erhverv, you can gain access to many of the self-services, but you will not be able to obtain access to the following through MitID Erhverv:
Tap the links above to learn what to do if you need access to Digital Post or skat.dk.
To gain access to most self-services, you should generally contact the rights administrator in your organisation.
If you do not know who the rights administrator in your organisation is, contact MitID Erhverv support to obtain the name of the administrator.
You can also choose to request rights in MitID Erhverv. Your rights administrator will receive a notification indicating that you require the rights. Note that some organisations do not use this function. It is advisable to check internally before requesting rights in MitID Erhverv.
Once logged in, your profile will appear.
Above the "Groups of rights," heading you will find the "Request rights” button. You can also view any existing rights assigned to you in MitID Erhverv.
The "Add rights" window opens.
To find rights you would like to request, begin by finding the categories they belong to. You can do this in 2 ways:
Once you find the appropriate category, tap it to expand and tick the box next to the rights you want to request.
The "Motivation (optional)" window opens.
You can choose to provide motivation for applying the right(s). This will be visible to the organisation's rights administrator and user administrator, who must approve your request.
After adding a motivation, tap the "Next" button.
If you choose not to provide a motivation, simply tap the "Next" button.
The "Summary" window will open.
In the “Summary” window, review the rights you have selected. Check if all the rights are listed.
If you provided a motivation, it will also appear here.
Tap the "Submit" button when you are ready.
After submission, you will be returned to your profile, and the message "Application for rights submitted" will appear. The rights administrator in your organisation will receive a notification in MitID Erhverv.
The rights administrator will cntact you once your request has been processed.
If you do not have access to your organisation’s Digital Post, you must request access to your organisation’s rights administrator for Digital Post. Follow this guide:
Rights portal for Digital Post: Employee request (available only in Danish)
If you need access to TastSelv on skat.dk on behalf of your organisation, you must contact your organisation’s TastSelv Erhverv administrator.
You can find guides for TastSelv Erhverv here:
Skat.dk: Help for TastSelv Erhverv (available only in Danish)
If you are not yet a user in MitID Erhverv, you must first be created and activated as a user in MitID Erhverv to gain access or the rights to perform a task in a self-service. To become a user, you must either:
Learn how to request to become a user in MitID Erhverv here:
Request to become a user in MitID Erhverv
Once you have become a user in MitID Erhverv, you must contact your rights administrator. The administrator can assign you access to self-services.
If you do not know who the administrator in your organisation is, contact MitID Erhverv support to obtain the administrator’s name.
Activate yourself as a user in MitID Erhverv
Forgotten password for MitID code display, audio code reader, or chip
You have received a new phone or new phone number
Which administrator can help with what?
Our administrators have left the organisation
You live in Greenland and use MitID Erhverv
How to log in with MitID Erhverv
Request to become a user administrator
View your access or rights to self-services and powers of attorneys in MitID Erhverv
Retrieve, block, or renew your user certificate
Go back to the MitID Erhverv user guide:
MitID Erhverv user guide centre
If you want to know more about MitID Erhverv functionality:
If you're an administrator and you have to perform tasks as an administrator: