Learn how to request rights when your organisation allows it.
This page is relevant for:
This page is typically not relevant if:
A right is access or permission to carry out one or more specific tasks in a self-service.
Once you're logged in:
Tap the "Rights" menu to expand it.
The "Request rights" button is at the bottom of the menu.
If the button is there, you can request rights. Follow the "Request rights" guide below.
Follow this guide to find a rights administrator in your organisation:
Before requesting rights, you need to complete the steps in the "Find out whether you can request rights" guidance above.
When you tap the button, the "Add rights" window will appear.
Select the right(s) you want to request
You can select rights by ticking the box next to the rights names.
Once you've done this, tap the "Next" button at the bottom of the window.
In the "Motivation(optional)" window, you can explain why you need the rights.
Tap the ”Next” button.
In the "Summary" window, you can see which right(s) you're requesting.
If you've provided a reason, you'll also see that.
The "Submit request" button is at the bottom of the window.
When you tap the button, you'll return to the "Rights" menu and the message "Request for rights submitted" will appear.
When one of the administrators in your organisation has processed your request, they'll contact you to let you know whether it's been approved or rejected.
If you don't hear from an administrator, contact the rights administrator. All types of administrators can process requests, but it's primarily the rights administrator who manages rights. MitID Erhverv has the following types of administrators:
If you don't know who the administrators are in your organisation, follow this guide:
Find out who the administrators are in your organisation
If you don't hear from an administrator, contact the rights administrator.
How will I know if my request for right(s) has been approved or rejected?
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