Forgotten password for MitID code display, audio code reader, or chip

Learn how to set up a new password for your MitID code display, code reader, or chip.

This page is relevant for:

  • Users in MitID Erhverv who use:
    • MitID code display
    • MitID audio code reader
    • MitID chip

A password is required each time you approve actions with MitID when using a MitID code display, audio code reader, or chip.

You want to:

  • set a new password for the code display, audio code reader, or chip if you have forgotten it.
  • change your current password for the code display, audio code reader, or chip.

You have forgotten the password for your MitID code display, audio code reader, or chip

Unfortunately, if you forget your password, it cannot be retrieved. Instead, you need to create a new password.

How you create a new password depends on how many MitID user IDs you have:

If you only have one MitID user ID, follow the guide: "New password for MitID" on MitID.dk:

MitID.dk: New password for MitID

Contact your organisation’s user administrator, who can reset your password.

If you do not know who the user administrator is in your organisation, you can contact MitID Erhverv Support to obtain the name of the user administrator.

Contact MitID Erhverv Support