User administrator

Learn what a user administrator can administrate in MitID Erhverv and how.  

Guides below are grouped into  items you can see in the left menu when you are logged in to MitID Erhverv as a user administrator.

Users

Step 1: Choose "Create user"

How to find ”Create user”: Menu > Users > Create user

Step 2: Fill in the needed information under “User infor-mation”

  • First name
  • Surname
  • CPR number
  • Date of birth
  • Email
  • Phone number

In this step, you also decide if the user should be created anonymous-ly. Anonymisation only works on services that use NemLog-in as a broker.

Please note that anonymisation cannot be added later on.

If existing users want to be anonymous, you will as a user administra-tor receive the user’s request via an email and a notification in MitID Erhverv. You must approve the request. Hereafter you must recreate the user – this time with anonymisation.

Step 3: Select which means of MitID identification the user can use when logging in and signing on behalf of your organisation under “Authenticators”.

How to find ”Authenticators”: Menu > Users > Create user > Authenticators

Choose which authenticator the user is allowed to use:

  • Their private MitID.
  • One or more separate authenticators.
Shared MitID authenticator, which is a separate MitID authenticator issued by another organisation.

Step 4: Select organisation under “Organisation”

How to find “Organisation”: Menu > Users > Create users > Organisation

If your organisation has several P numbers or SE numbers, you can assign a P number or SE number to the individual user. This will make it easier to manage users.

Step 5: Fill in remaining optional fields, including "Signa-ture"

How to find e.g. “Signature”: Menu > Users > Create user > Signature

There are 3 voluntary fields:
• Rights
• Signing
• Seal generation

For example under "Signature”, you must decide if the user should be able to sign on behalf ofr the organisation. In that case, it requires that the organisation administrator has previously the use of organi-sation or user certificates.

Step 6: Press “Create user”

If you have typed the CPR number in step 2, the user will receive an activation email from MitID Erhverv. The user must follow the link in the email and activate himself by authenticating with his private MitID once.

If the user needs guidance on activating his MitID Erhverv, refer to the following guidance:

Read the section: Activate with your private MitID on the page about instructions for activation

If you typed your date of birth in step 2, a temporary activation code will appear. The user must use it when the person activates their MitID Erhverv. You must give the activation code to the user in a secure channel. Remember to save the code until the user activates their MitID Erhverv.

If the user needs guidance on activating his MitID Erhverv, refer to the following guidance.

User guides about activation

When you have created a user in MitID Erhverv, the user receives an activation email from MitID Erhverv.

If the user does not receive the email, you can send the activation email again:

  1. You log in to MitID Erhverv.
  2. Go to Menu > Users.
  3. Select the user that you would like to activate.
  4. At the bottom you can find the "Resend activation email" button, which you press.
Log on to MitID Erhverv

If you have created a user only with date of birth in MitID Erhverv, the user must activate his MitID Erhverv with a temporary activation code.You must send it to the user in a secure channel.

If the user has lost the activation code and you don't have it either, you can generate a new temporary activation code:

  1. You log in to MitID Erhverv.
  2. Go to Menu > Users.
  3. Select the user that you would like to activate.
  4. At the bottom you can find the "New temporary code" button, which you press.
Log on to MitID Erhverv

As a user administrator, you can choose to create multiple users at once in the organisation by uploading a CSV-file with user information. This function is called user import.

Before you create multiple users at once

  • You must have a CPR number or date of birth for all users to be created.
  • You have information about which user belongs to which P number, EAN number and SE number in your organisation.

Step 1: Download the CSV template for creating multiple users

In order to create several users at once, it is necessary to create a CSV file with information about the respective users.

Download the CSV template for creating multiple users (in Danish) (csv)

Step 2: Create a CSV file that you can upload

The template is already formatted correctly. Therefore, be aware that you do not change the formatting.

To create more than one user at once, creating a CSV-file with each user’s information is necessary. The file has 15 columns, and you place each user's information in a row.

The 15 columns are:

  • Aktion (Action). The cell must be defined as a mandatory text cell: Fill the cell with a capital C. C stands for "Create”.
  • The cell must be defined as a text cell and the cell must be empty.
  • Fornavn (First name). The cell must be defined as a mandatory text cell.
  • Efternavn (Surname). The cell must be defined as a mandatory text cell.
  • The cell must be defined as a text cell: The CPR number is entered in the format: DDMMYYYYxxxx without a hyphen between the date and the last 4 digits. If you do not have a CPR number, you must fill in the user's date of birth in the next column.
  • Fødselsdato (Date of Birth). The cell must be defined as a text cell: Note that Fødselsdato must be spelled as Foedselsdato in the header cell to ensure a successful upload. The date of birth is given in the format: DDMMYYYY. If you do not fill in a date of birth, you must fill in a CPR number in the previous column.
  • The cell must be defined as a mandatory text cell.
  • Telefon (Telephone). The cell must be defined as a text cell: Note that the telephone number must be entered with 8 digits without spaces.
  • Anonym (Anonymous). The cell must be defined as a text cell: This cell must only be filled with J or N. J stands for "Ja", yes in Danish, and N stands for “Nej”, no in Danish. Enter J for the user to be created anonymously. Anonymisation only works on services that use NemLog-in as broker.
  • Referencetekst (Reference text). The cell must be defined as a text cell: You may only fill in this cell if the reference text is set for the organisation under "Settings" in MitID Erhverv.
  • The cell must be defined as a mandatory text cell: TargetIAL stands for Target Identity Assurance Level. Here you specify the security level at which the user will be requested and activated. The specified level must not be higher than the organisation's IAL. You must fill in 3, which stands for high level IAL, or 4, which stands for substantial level IAL.
  • The cell must be defined as a number cell: You must fill in one of your organisation's EAN numbers, which is registered as an invoicing method under "Settings".
  • P number. The cell must be defined as a number cell: You must fill in one of your organisation's P-numbers, which is registered under "Settings".
  • SE number. The cell must be defined as a number cell: You must fill in one of your organisation's SE numbers, which is registered under "Settings".
  • Login means. The cell must be defined as a text cell: If the user is to be activated with their private MitID, you must enter "PrivatID". Otherwise, the cell must be empty.

When you’re done filling out the template, please check:

  • whether all numbers are formatted as decimal numbers, not in scientific format, e.g. 2.56522E+12
  • whether empty cells are actually empty by right-clicking and selecting "Clear contents".

After checking the 2 conditions mentioned above, save the file as (via file type) a CSV file (semicolon separated) (*.csv).

This is to ensure correct display of non-Latin characters.

Step 3: Upload the CSV file

  1. You log in to MitID Erhverv.
  2. Go to Menu > Users.
  3. If you already have more than 9 users in MitID Erhverv in your organisation, find the "Create user" button at the top. If you have less than 9 users, you can find the "Create new user" button after the already created users.
  4. Press the arrow by the "Create user" button if you have more than 9 users, or the arrow by "Create new user" after the already created users if you have less than 9 users. In both cases, you can find the arrow next to the text "Create new user" and "Create user".
  5. Press the arrow next to the "Create user" button.
  6. Select "Create users using .csv file".
  7. The “Create and Edit Multiple Users” page appears.
  8. Select the CSV file you wish to import and press "Next".
  9. Receipt for user import is displayed and you press "Go to imported users".

Step 4: The users are imported and created

The users are created, but not activated.

Learn how to activate multiple user at once

Please note that users at this stage have not yet received an activation email. Therefore, you must send them for activation individually, or send several users for activation at once. Only then will they receive an activation email.

Read either the section "Send users individually for activation after user import" or the section "Send users for activation all at once after user import" below.

When you create multiple users at once by uploading a CSV file, this is called user import.

If you create users via user import, the users do not automatically receive an activation email. Therefore, you must manually send the users for activation.

You can send users for activation individually in 2 different ways. It depends on whether the user was created with a CPR number or with a date of birth.

Find out if the user you send for activation was created with a CPR number or date of birth

Here's how you can find out if the user has been created with a CPR number:

  1. You log in to MitID Erhverv.
  2. Go to Menu > Imported users. The menu item "Imported users" is only displayed if you have completed a user import.
  3. Tick the user that you would like to send for activation.
  4. Select "Activate users".
  5. The "User information" page opens.
  6. Under user information, you can see whether the user was created with a CPR number or date of birth. If the user has been created with a CPR number, you can see the user's CPR number under "CPR number attached". If the user was created with a date of birth, you can see the user's date of birth under "Date of birth".
  7. For good measure, you should check whether the user's data is correct. Correct if you find any errors.

If the user is created with a CPR number

  1. Fill in mandatory information on the "User information" page.
  2. At the bottom you will find the "Send activation email" button, which you must press.

The user then receives an activation email.

If you need further explanation about the other fields that must be filled in on the "User information" page, read the section "Create new user" above.

If the user needs guidance on activating his MitID Erhverv, refer to the following guidance:

How to activate yourself in MitID Erhverv as user on the page on user activation

If the user is created with date of birth

  1. Fill in mandatory information on the "User information" page.
  2. At the bottom you will find the "Activate user" button, which you must press. The activation email is then sent to the user.
  3. A temporary activation code is displayed.
  4. You give activation code to the user in a secure channel.

Remember to save the code until the user activates his MitID Erhverv.

If you need further explanation about what must be filled in on the "User information" page, read the section "Create new user" above.

If the user needs guidance on activating his MitID Erhverv, refer to the following guidance.

How to activate yourself in MitID Erhverv as user on the page on user activation

When you create multiple users at once by uploading a CSV file, this is called user import. If you create users via user import, the users do not automatically receive an activation email. Therefore, you must manually send the users for activation.

You can send several users for activation at once if users have been created with a CPR number. The imported users, which are created with date of birth, must be sent for activation individually. Then read the section "Send users for activation individually after user import".

To send multiple users for activation at once:

  1. You log in to MitID Erhverv.
  2. Go to Menu > Imported users. The menu item "Imported users" is only displayed if you have made a user import.
  3. Tick the users you would like to send for activation.
  4. Select "Activate users". If some of the selected users have not been created with a CPR number, you will receive an error message. Crosses will be removed from users who have not been created with a CPR number. You therefore proceed to the next step only with the users who have been created with a CPR number.
  5. Choose authenticator type and the number of authenticators users can order.
  6. Activation email is sent to the selected users.
If the user needs guidance on activating his MitID Erhverv, refer to the following guidance.

How to activate yourself in MitID Erhverv as user on the page on user activation

Step 1: Locate the user you want to edit

How to find the users information: Menu > Users

Step 2: Select the user whose information you want to edit and select “Edit”

Update the email address, phone number or reference fields.

Step 3: Select "Update"

As a user administrator, you can edit information about multiple users at once in the organisation by uploading a CSV file with user information.

Before you edit multiple users at once

You must have a UUID number or CPR number for users to edit.

Step 1: Download the CSV template for editing multiple users

To edit information about more than 1 user at once, it is necessary to create a CSV file with information on users to be created.

Download the CSV template for editing multiple users (in Danish) (csv)

Step 2: Create a CSV file that you can upload

The template is already formatted correctly. Therefore, be aware that you do not change the formatting.

The file has 15 columns, and you place each user's information must in a row.

You must fill in at least 2 of the 3 columns below:

  • Aktion (Action). The cell must be defined as a mandatory text cell: U is filled in the cell. U must be a capital letter and stands for "Update”.
  • The cell must be defined as a text cell: UUID is a 32-digit number. You can find the user's UUID under "User Information" by going to Menu > User and then choosing the user. If you do not fill in a UUID number, you must fill in the user's CPR number in the next column.
  • The cell must be defined as a text cell: The CPR number is entered in the format: DDMMYYYYxxxx without a hyphen between the date and the last 4 digits. If you do not fill in a CPR number, you must fill in the user's UUID number in the previous column.

All other fields are optional. You only fill in the cells where information needs to be updated.

After completing the steps above, save the file as (via file type) a CSV file (semicolon separated) (*.csv).

If you need a detailed description of the columns in the template, find the guide "Create several users at once" above.

Step 3: Upload the CSV file

  1. You log in to MitID Erhverv.
  2. Go to Menu > Users.
  3. If you already have more than 9 users in MitID Erhverv in your organisation, find the "Create user" button at the top. If you have less than 9 users, you can find the "Create new user" button after the already created users.
  4. Press the arrow by the "Create user" button if you have more than 9 users, or the arrow by "Create new user" after the already created users if you have less than 9 users. In both cases, you can find the arrow next to the text "Create new user" and "Create user".
  5. Press the arrow next to the "Create user" button.
  6. Select "Create users using .csv-file".
  7. The “Create and edit Multiple Users” page appears.
  8. Select the CSV file you wish to import and press "Next".
  9. Receipt is displayed.

Step 1: Go to “Authenticators”

How to get to "Authenticators": Menu > Users > Select user > User information > Authenticators

Step 2: Assign or delete the user's authenticator

You can assign or remove use of:

  • private MitID
  • one or more separate MitID authenticators
  • shared authenticators
  • local authenticators.

Note that the organisation’s guideline determines choices of the au-thenticators, which may affect your choices.

Learn about MitID authenticators

Step 1: Go to “Organisation”

How to get to "Organisation": Menu > Users > Select user > User information > Authenticators

Step 2: Assign P number or SE number

  • Select the p number (location) the user is associated with.
  • Select the SE number the user primarily works under. It can facilitate the administration of users.

How to get to “History”: Menu > Users > Select users > User information > History

In the overview, you can see the last 200 user activities. You can also see older user activities, or activities done in a certain period, by selecting dates.

In the search field, you can also search for a specific type of activity.

Step 1: Go to “Deactivate user”

How to get to “Deactivate user”: Menu > Users > Select users > User information > Deactivate user

Step 2: Deactivate the user

Choose "Deactivate user". Here you can set a deactivation period, e.g., when a user takes maternity leave. Then choose “Deactivate” to complete the deactivation.

You can always reactivate a user again.

The user has not yet been deleted at this stage. If the user is to be deleted, go to Step 3 below.

Step 3: Go to “Delete user”

Choose “Delete user” and press “OK” to complete the deletion. Please note that you cannot reactivate a user once it has been deleted.

Step 1: Go to “Deactivate user”

As a user administrator, you can delete multiple users at once by uploading af CSV-file with user information.

Before deleting multiple users at once

You must have a UUID number or CPR number for users that you would like to delete.

Step 1: Download the template for the CSV file

To delete information about multiplel users at once, it is necessary to create a CSV file with user information.

Download the CSV template for deleting multiple users (in Danish) (csv)

Step 2: Make a CSV-file you can upload

The template is already formatted correctly. Therefore, be aware that you do not change the formatting.

The template has 15 columns, and you place each user's information in a row.

You must fill in at least 2 of the 3 columns below:

  • Aktion (Action). The cell must be defined as a mandatory text cell: D is filled in the cell. D must be a capital letter and stands for "Delete”.
  • The cell must be defined as a text cell: UUID is a 32-digit number. You can find the user's UUID under "User Information" by going to Menu > User and then choosing the user. If you do not fill in a UUID number, you must fill in the user's CPR number in the next column.
  • The cell must be defined as a text cell: The CPR number is entered in the format: DDMMYYYYxxxx without a hyphen between the date and the last 4 digits. If you do not fill in a CPR number, you must fill in the user's UUID number in the previous column.

After completing the steps above, save the file as (via file type) a CSV file (semicolon separated) (*.csv).

If you want to see a detailed description of the columns in the template, find the guide "Create several users at once" above.

Step 3: Upload the CSV file

  1. You log in to MitID Erhverv.
  2. Go to Menu > Users.
  3. If you already have more than 9 users in MitID Erhverv in your organisation, find the "Create user" button at the top. If you have less than 9 users, you can find the "Create new user" button after the already created users.
  4. Press the arrow by the "Create user" button if you have more than 9 users, or the arrow by "Create new user" after the already created users if you have less than 9 users. In both cases, you can find the arrow next to the text "Create new user" and "Create user".
  5. Press the arrow next to the "Create user" button.
  6. Select "Edit users using .csv-file".
  7. The “Create and edit Multiple Users” page appears.
  8. Select the CSV file you wish to import and press "Next".
  9. Receipt is displayed.

 

User groups

Custom user groups

Custom user groups are user groups created by an organisation administrator. User groups are defined by the rights that your organisation has added manually. Rights can be both internal and external.

User groups generated by the system

User groups created by the system are automatically generated groups where the users, for example, belong to a given P unit and have unit-specific rights. You cannot add users to user groups created by the system.

You can select the user group you would like to see or edit information about on the "User groups" page.

How to get to "User groups": Menu > User groups

If your organisation administrator has created user-defined user groups, then as a user administrator you can add and remove users to the user group.

You can only add a user to a custom user group that has already been created.

If the custom user group has not yet been created, contact your organisation administrator. Your organisation administrator must create custom user groups.

Step 1: Go to the “User group” page

How to get to "User groups": Menu > User groups

Step 2: Find the user group to which you want to add a user

Choose the user group to which you would like to add a user in the overview of user groups in your organisation. Then information about the selected group will appear.

Step 3: Find “Add internal” under “Users”

Then the “Select users” page opens.

Step 4: Check the boxes next to the users you want to add to the user group

Note if the user does not appear on the list, it is because the user has not yet logged into MitID Erhverv with their private MitID.

Step 5: Select “Add”

You have now added users to the selected user group.

In the overview of your user groups, you can see all users associated with the user group. You can remove a user by pressing the "Remove" button.

Sometimes, users outside your organisation need to solve tasks in your organisation.

You can only add a user to a user group that has already been created. If a custom user group has not yet been created, contact your organisation administrator. Your organisation administrator must create custom user groups.

To add a user outside your organisation, you must have the following 2 types of user information:

  1. CVR number
  2. Email address.

Step 1: Go to the “User group” page

How to get to "User groups": Menu > User groups

Step 2: Find the user group to which you want to add a user

Choose the name of the user group to which you would like to add a user in the overview of your organisation.

Step 3: Select “Add External” under “Users”

You can do that when information about the selected group appears.

Step 4: Fill in the CVR number, RID number and/or the user's email

Filling information above is necessary to search for the employee you would like to add. Select "Search".

Step 5: Find the user in the list of external users

You choose the user you would like to add.

Step 6: Select “Add”

The user is now associated with your user group.

In the overview of your user groups, you can now find the name, organisation and P unit of the users who are in your user group.

Step 1: Go to the “User group” page

How to get to "User groups": Menu > User groups

Step 2: Find the user group from which you want to remove a user

Choose the name of the user group from which you want to remove a user in the overview of your organisation.

Step 3: Find the user you want to remove under "Users"

Step 4: Press the 3 dots

The 3 dots are after the user's name and organisation information.

Step 5: Select “Remove user”

Then confirm by pressing the "Remove User" button.

Certificates

How to get to the list "Certificates": Menu > Certificates

How to edit the certificate information

  1. Login to MitID Erhverv.
  2. Go to “Certificates.
  3. Choose the certificate for which you would like to edit the information.
  4. Edit information.

What information are you able to edit?

  • Master data.
  • System rights
  • Seal generation

What are you able to edit under “Master data”?

  • Certificate name.
  • Email address in the certificate.
  • Name of the contact person.
  • E-mail address of the contact person.

What are you able to edit under “System rights”?

Choose whether the certificate should grant access to:

  • IdM services in MitID Erhverv
  • handling certificates.

What are you able to edit under “Seal formation”?

Choose whether the certificate may be used to form a seal for the organisation.

Note, you allow the certificate to be used for signing on the organisation certificate profile. On the user's profile, you allow the user to sign via the organisation certificate.

This section is about ordering user certificates, not qualified user certificates. If you need information on how to order a qualified user certificate, you can find the information in the section "Order a qualified user certificate" below.

What is a user certificate?

A user certificate is a digital proof of identify, which contains a range of information about the user. Some services require the user to have a certificate for login or signing. Certificates can also be used to encrypt secure email.

Note that a user certificate is not necessary when the user logs in or signs digitally with their private MitID or a separate MitID authenticator.

Before you order a user certificate

The users to whom you want to issue user certificates must be activated in MitID Erhverv.

How to order a user certificate

  1. Log in to MitID Erhverv.
  2. Select "Users" from the menu.
  3. Select user or press the user's menu and select "Edit User".
  4. Once you have selected a user, you can view and edit the user's profile. Select "User certificate".
  5. Select "Order new certificate".
  6. Fill in settings for the user certificate.
  7. Select the type of user certificate from the drop down menu.
  8. Choose how the user must identify themselves when the user must issue their user certificate.
  9. Select "Issue method". Here you choose the delivery method for the certificate be delivered to the user.
  10. Choose "Add the certificate to the public certificate database", it the certificate need to be available in the public certificate database. The option is voluntary.
  11. Select "Order new certificate".
  12. Select "Confirm order".
  13. The certificate has been ordered. The status is now shown as "Pending". The user receives an e-mail to download and issue the certificate in MitID Erhverv or via a link in an e-mail.

You can revoke user certificates if:

  • the organisation no longer exists
  • there is suspicion of abuse, for example due to theft of computers
  • information on the certificate is no longer correct, e.g., due to a change of name.

Note that you cannot reactivate a revoked certificate. But you can order a new one.

How to revoke a user certificate

  1. Log in to MitID Erhverv.
  2. Select "Users" from the menu.
  3. Select user or press the user's menu and select "Edit User".
  4. Once you have selected a user, you can view and edit the user's profile. Select "User certificate".
  5. In the overview of user certificates, select "Certificate" and then select "Revoke" in the menu.
  6. You will receive a warning that you are about to revoke the cer-tificate. Select "Yes" to continue.
  7. In the overview you can see that the certificate is revoked. The user receives an email notifying that the user certificate has been revoked.

Organisation certificates are to identify the organisation when it needs to access web and other services of service providers. They can be used to encrypt the data going to and from the services.

You can order one or more organisation certificates.

Before you order an organisation certificate

  • You need to know what type of organisation certificate you need.
  • Your organisation administrator has selected under "Settings" in MitID Erhverv that the organisation will use organisation certificates.
  • Your organisation must have a CSR generator (Certificate Sign-ing Request generator) in order to issue a qualified certificate.

How to order a organisation certificate

  1.  Log in to MitID Erhverv.
  2. Select "Certificates" from the menu.
  3. Choose "Order an organisation certificate".
  4. Now you can fill out the form. Under "Master data”, you can write names and email addresses to be associated with the certificate.
  5. Give the organisation certificate a name, for example, one that tells for what your organisation use it.
  6. Associate an email address with the organisation certificate. If you associate a contact person, you must enter the person's email address. This step is optional, but we recommend doing it so you are notified before the certificate is about to expire.
    • Remember the email validation if you have filled in an email address under "Email address in certificate". You can validate the email address by following on the link in the email that the email address receives after the order. Without the email validation, you cannot issue the certificate.
  7. Select "System rights", where you have the option to choose to which services the organisation certificate must grant access.
  8. Select "Seal generation" and choose if the certificate needs to sign for the organisation.
  9. Select “Certificate types” from the drop-down menu. Note that if you want a qualified organisation certificate, it requires a CSR generator (Certificate Signing Request generator) that can gen-erate a CSR code (Certificate Signing Request code) to get the certificate issued.
  10. Choose from the drop-down menu under "Identification meth-od" how the person who collects the certificate will identify themselves:
    • User login.
    • One-time passcode.
    • Identification via API.
  11. If you have selected "User login" under “Identification method” and want to go directly to issuance, you must choose "Yes, go directly to issuing the new certificate".
  12. Choose from the drop-down menu under "Issuing method" whether it should be issued through an internet browser or hardware. If you have chosen "Identification via API" as the method for identification in the previous step, "System (EST API)" will be selected automatically.
  13. You must tick the box under publication of certificate if the cer-tificate is to be added to the public certificate database.
  14. Press "Create certificate profile and order certificate".
  15. Summary of the order is displayed. Check the information and press "Confirm creation".
  16. The receipt for the order will be displayed.

If you have not chosen to issue the certificate immediately after ordering

You receive an email with the subject "Get an organisation certificate" and a notification in MitID Erhverv. Follow the instructions "Retrieve an organisation certificate that has been ordered" below.

If you have chosen to issue the certificate immediately after ordering

On step 17, which is the last step in the order, you can see the "Issue certificate" button, which you must press. You will be forwarded to the login page, where you log in with your MitID Erhverv.

This section is about how to retrieve an ordered organisation certificate, not a qualified organisation certificate. If you are looking for information on how to obtain a qualified organisation certificate, read the section "Retrieve a qualified organisation certificate" below.

There are 2 different ways to obtain an organisation certificate. You can download the organisation certificate by following the link in:

  1. the email you received from MitID Erhverv after ordering the certificate.
  2. the notification in MitID Erhverv.

How to retrieve an organisation certificate from the email you received

  1. Press the link in the email you receive when the organisation certificate has been ordered.
  2. Log in to MitID Erhverv.
  3. Select "Next".
  4. Accept terms and select "Next".
  5. You will receive a code for the organisation certificate. Save it and select "Next".
  6. Your organisation certificate is now ready for use and will be automatically downloaded. Select "Close".

How to retrieve an organisation certificate from notifications in MitID Erhverv

  1. Find the notification that informs you that you can collect the ordered organisation certificate.
  2. Choose the link in the notification.
  3. Select "Next".
  4. You will receive a code for the organisation certificate. Save it and select "Next".
  5. Your organisation certificate is now ready for use and will be automatically downloaded. Select "Close".

The certificate is valid for a limited period, but can be renewed.

How to renew an organisation certificate or qualified organisation certificate

  1. Log in to MitID Erhverv.
  2. Select “Certificates” from the menu. You can now see all of organisation certificates in your organisation.
  3. Select the certificate to be renewed, or select "Edit" from the menu.
  4. You can now view and correct information about the certificate. Select "Certificates".
  5. In the menu next to the certificate, select "Renew".
  6. Confirm that you want to renew the certificate.
  7. Now you can see that you have renewed the certificate, which is listed as "Pending".
  8. As a user administrator, you will receive an email stating that a new organisation certificate has been ordered. Click on the link herein to have it issued.

You can find more detailed guidance on how to obtain an organisation certificate or qualified organisation certificate above.

You can revoke an organisation certificate or a qualified organisation certificate if:

  • the organisation no longer exists
  • there is suspicion of abuse, for example due to the theft of computers
  • information on the certificate is no longer correct, for example due to a change of name.

You can only delete an organisation certificate or a qualified organisation certificate before the certificate is issued.

  1. Log in to MitID Erhverv.
  2. Select “Certificates” from the menu. You can now see all of organisation certificates in your organisation.
  3. Select the certificate to be deleted, or select "Edit" from the menu.
  4. Press the menu next to the organisation certificate or qualified organisation certificate and select "Delete".
  5. You will receive a warning that you are about to delete the order of a certificate. Select "Yes" to continue.
  6. You will now be able to see that the order for the organisation certificate has been deleted.

In MitID Erhverv, you have the option to export a list of all certificates in your organisation.

How to export the list of certificates in your organisation

  1. Log in to MitID Erhverv.
  2. Select “Certificates” from the menu.
  3. Select “Export list” next to the number of certificate profiles.
  4. You can now download the list in CSV format.

In MitID Erhverv, you can perform searches in the list of certificates based on the following information:

  • Name of the contact person.
  • Email address of the contact person.
  • The email address of the certificate.

How to perform searches in the list of your organisation's certificates

  1. Log in to MitID Erhverv.
  2. Select “Certificates” from the menu.
  3. Enter keywords in “Search certificate profiles”. Keywords can be any of the following types of information:
    1. Name of the contact person.
    2. Email address of the contact person.
    3. The email address of the certificate.
  4. The certificates that match the entered keywords will appear. You can also see the following information about the displayed certificates:
    • The name of the certificate.
    • The status of the certificate, e.g. ordered, active, expired or blocked.
    • The email address of the certificate.
    • Name of contact person.
    • Email address for contact person.
  5. To see all information about the certificate, you can tap on the certificate.

Delegation - business power of attorney

With business powers of attorney, your organisation can give another organisation, another CVR number, the right or access to report digitally on behalf of your organisation. It is relevant, for example, when your organisation's accounting consultancy has to request a refund in NemRefusion on behalf of your organisation.

Settings

A user administrator is limited to view the organisation’s billing settings. A user administrator cannot adjust them.

You can see the following information according to the billing method chosen by your organisation:

  • Email: See email address, reference name and PO number.
  • Digital Post: Digital Post is the platform where all organisations with a CVR-number in Denmark  receive post from public authorities. See reference name and PO number.
  • NemHandel is a technology that enables companies to send electronic invoices securely via the internet: See name, EAN number, reference name and PO number.

Read more about Digital Post at Virk.dk

Read more about NemHandel at 

 

 

 

 

How to get to settings about creating users under “Users”: Menu > Settings > Creating users

Here, you can see the organisation’s setting about whether users can request to have MitID Erhverv. The organisation administrator can change the setting.

You can change to which P-unit or SE number new users or certificates should be linked when you create them.

How to get to settings about “Authenticators”: Menu > Settings > Authenticators

Here, you can see the organisation’s setting about what authenticators the users in your organisation is able to use on behalf of the organisation:

  • Private MitID.
  • Separate MitID Authenticator.

The organisation administrator can change the setting.

How to get to settings about “Certificates”: Menu > Settings > Certifi-cates

Here, you can see the organisation’s choice about what certificates your organisation can issue.

The organisation administrator can change the setting.

How to get to settings about “Notifications”: Menu > Settings > Notifications

You can adjust settings for how you want to receive messages from MitID Erhverv. Either by notifications in MitID Erhverv or by email.