View your organisation’s invoicing transactions in MitID Erhverv

As an organisation administrator, you can find guides to view your organisation's transactions broken down by month, as well as the billing status for each month.

This page is relevant for:

  • organisation administrator.

The "Invoicing overview" menu will only appear if your organisation has been invoiced since January 2025.

If you don't know which role you have in MitID Erhverv, you can log in to MitID Erhverv and view your own profile. The roles are listed under "Master data" in your profile.

MitID Erhverv: Login

Only organisation administrators can view the organisation's transactions. If you have a different role, e.g. rights or user administrator, you can contact the organisation administrator. Follow this guide to find out who is the organisation administrator in your organisation:

Find out who the administrators are in your organisation

How to find your organisation’s transactions in MitID Erhverv

As an organisation administrator, you have access to your organisation's transaction details within the invoices.

Find "Invoicing overview": Menu > Invoicing overview.

The "Invoicing overview" menu will only appear if your organisation has been invoiced since January 2025.

If your organisation is invoiced via EAN number, you need to select one of the organisation's EAN numbers in "Search by EAN number" to view usage relating to the selected EAN number.

Optionally, select "Show all" to display invoices older than 6 months.

A list of transactions broken down by month is displayed.

The transactions for each month contains the following information:

  • Month
  • Number of chargeable transactions: Number of transactions for charges apply. Charges are incurred for:
    • activation of users beyond 3 users
    • user, organisation or system certificates
    • MitID code display, audio code reader chip, if your organisation uses a separate MitID
    • hourly rate for support.
  • Invoiced: Here you can view:
    • when the transaction is invoiced
    • the transaction awaiting invoicing.

You can read more about what seperate MitID is here:

Login options with MitID Erhverv: Seperate MitID

Please note that your organisation will receive an invoice each month if the amount exceeds DKK 50. If the amount does not exceed DKK 50, you will be invoiced on a quarterly basis.

When you tap the month for which you would like to view detailed transaction information, the ”invoicing details” menu appears.

This menu shows all chargeable transactions.

Each transaction includes the following information:

  • Service, e.g.:
    • user certificate
    • organisation certificate
    • user activation
    • MitID code reader
    • MitID code display
    • MitID chip
    • support per hour
    • urgent support per hour
  • Quantity: The number of times the relevant service was registered

By tapping the arrow next to the service, the details of each transaction registered in the given month.

Certificates:

  • Date: When the certificate was issued.
  • Created by: Who ordered the certificate.
  • Issued to: e.g. the name of the certificate (organisation certificate), the name of the person the certificate was issued to (user certificate). The name will not be displayed if the given user was created before February 2024.

Activating new users:

  • Date: When the given user was activated.
  • Administrator: Which administrator created the given user.
  • Activated user: The name of the relevant user who activated themselves as a user in MitID Erhverv. The name will not be displayed if the given user was created before February 2024.

MitID code display, audio code reader or chip (authenticators):

  • Date: When the order was placed.
  • Created by: Which administrator ordered the given code display, code reader, or chip.
  • User: The name of the user for whom the MitID code display, code reader, or chip was ordered.

Advanced support support:

  • Contact person: The name of the contact person who requested support.
  • Date: The date on which the support was provided.
  • Case information: The case number for the support your organisation received.

Tap the link ”Download invoice data as CSV file” to download the displayed transaction details as a CSV file.

Related topics

As an administrator, you can read more about how invoicing works when your organisation uses MitID Erhverv.

Prices and invoices

As an administrator, you can also find guides for the following topics:

User administration

Create or manage user groups

Certificates

Business power of attorneys

The organisation's settings