Activation guides

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Here you can find instructions on how to activate your users in MitID Erhverv. The guides are both for you as a user administrator and a regular user.

How to activate users as a user administrator in MitID Erhverv

On the page with instructions for user administrators under "Users", you can read the sections:

  • Send users for activation individually after user import
  • Send multiple users for activation at once after user import.

Find guides for user administrators on how to use MitID Erhverv

How to activate yourself as a user in MitID Erhverv

Once you have received the activation email from MitID Erhverv, you can start activating your user.

Before you start the activation process, it is a good idea to decide how you would like to use MitID Erhverv. There are 2 different options:

  • You use your private MitID when you log in or sign on behalf of your organisation. This means that you log in as usual with your private MitID, even if you log in or sign on behalf of your organisation. You always enter your private MitID user ID in both private and business contexts.
  • You use a separate MitID Erhverv when you log in or sign on behalf of your organisation. This means that during activation you create a new MitID user ID. You must enter the ID when you log in or sign on behalf of your organisation. You can use it on both your work phone and private phone. If you use a separate MitID Erhverv on your private telephone, you must always use a PIN code to authorise. You can no longer authorise with biometrics, e.g. fingerprints or facial recognition.

Please note that you can have fewer or more choices in regards to how you're able to use MitID Erhverv, e.g. which means of identification you can choose during activation. This is because your organisation may have a guideline on how the organisation's employees must use MitID Erhverv. If you have any questions, contact the user administrator in your organisation. You can find the person's name and email address in the activation email you received.

How to activate MitID business, so that you can use private MitID on behalf of your organisation

Before you start activating MitID Erhverv, you must have:

  • the activation email from MitID
  • a private MitID
  • the temporary 8-digit activation code if you received it from the user administrator in your organisation.

Note that not all users receive the activation code from the user administrator.

Below you'll find a step-by-step guide to activate yourself in MitID Erhverv, so you can use private MitID on behalf of your organisation:

  1. When you activate your account as a user, you will receive an email from MitID Erhverv. Please note that in some cases, you must use a temporary activation code, which you will receive from your user administrator.
  2. Press the link in the email to start the activation.
  3. The activation process opens.
  4. Press "Start activation".
  5. Log in with your private MitID to authenticate your identity. Please note that your organisation cannot access personal information when you validate your identity with your private MitID.
  6. Press "Log in".
  7. Enter your MitID user ID and press "Continue".
  8. Approve logging on to MitID Erhverv in your authenticator, such as the MitID app.
  9. Choose "You would like to use your private MitID on behalf of the organisation".
  10. Press "Next".
  11. Enter the activation code if you have received one from your user administrator.
  12. Press "next".
  13. You have now activated yourself as a MitID Erhverv user.

If you want to use a separate MitID Erhverv when you log in or sign on behalf of your organisation

Before you start activating MitID Erhverv, you must have:

  • the activation email from MitID
  • a private MitID
  • the temporary 8-digit activation code if you received it from the user administrator in your organisation.

Note that not all user receive the activation code from the user administrator.

Below is a step-by-step activation guide that only applies to those who want a separate MitID Erhverv. By choosing to have a separate MitID Erhverv, you get a completely new and separate MitID user ID, which you must use when logging in or signing on your organisation's behalf.

The guide is based on the fact that:

  • your organisation does not allow you to use private MitID when you log in or sign on behalf of your organisation.
  • the user administrator in your organisation has chosen that you should use the MitID app.

Please note that your organisation's setup in MitID Erhverv may be different. In that case, the activation process may look slightly different from what you experience when you activate yourself in MitID Erhverv.

Step-by-step activation guide to activate a seperate MitID Erhverv:

  1. You will receive an email from MitID Erhverv when you can activate your user. Please note that in some cases, you must use a temporary activation code to activate yourself as a user. You will receive the activation code from your user administrator.
  2. Press the link in the email to start the activation.
  3. The activation process opens.
  4. Press "Start activation".
  5. Log in with your private MitID to authenticate your identity with your private MitID. Please note that your organisation cannot access personal information when you validate your identity with your private MitID.
  6. Press "Login".
  7. Enter your MitID user ID and press "Continue".
  8. Approve logging on to MitID Erhverv in your authenticator, such as the MitID app.
  9. The MitID App is pre-chosen under "Activate authenticator."
  10. Press "Next".
  11. Create a MitID Erhverv user ID that you must use every time you log in or sign in on behalf of the organisation.
  12. Enter your phone number, as MitID must send verification codes and notifications when updating your user.
  13. Press "Next".
  14. Enter the code you received on your mobile phone.
  15. Press "Next".
  16. Choose to download and activate the MitID app on a new device. In this step, you also have the option to choose to use the MitID app you already use privately.
  17. Press "Start Activation".
  18. You need to download the MitID app on a device, e.g. a mobile phone, by scanning the QR code and going directly to App Store or Google Play.
  19. Open the MitID app on your mobile phone. Please note that you must not close the activation wizard.
  20. When you have opened the MitID app, press "Get started".
  21. Select the activation code and press "Next".
  22. Type your MitID activation code that appeared in the activation wizard on the page "Activate your user in the MitID app".
  23. Select the activation code and press "Next".
  24. Enter the MitID Erhverv user ID you have just chosen and the activation code in the activation wizard.
  25. Press "Next".
  26. Enter the temporary PIN code you have received in a text message.
  27. Choose the PIN code you will use when you authorise with MitID Erhverv.
  28. Turn on biometrics or skip it.
  29. You can choose whether to activate notifications in the settings of your mobile phone or tablet, as the MitID app can send you important messages about your MitID.
  30. The MitID app is now activated.
  31. Close the app.
  32. A receipt will appear stating that you have activated both you as a user and the separate MitID app on the screen.
  33. Press "Finish activation".