User ID: You have forgotten your user ID, want to change your user ID, or use it on behalf of multiple organisations

Learn how to find your user ID for MitID Erhverv when you have forgotten it. Additionally, find out how to change your user ID or use it for multiple organisations.

This page is relevant for:

all users in MitID Erhverv who use the MitID app.

You would like to:

find your MitID user ID if you have forgetten
change your current MitID user ID
use your MitID user ID on behalf of multiple organisations or associations.

Tap one of the links above to go to the relevant section.

MitID user ID is the user ID you enter when you approve a login to a self-service.

You have forgotten and would like to see your MitID user ID

How you can find your user ID depends on how many MitID user IDs you have:

Single MitID user ID: You use the same MitID user ID for all activities, whether you act as a private individual or on behalf of your organisation

If you only have one MitID user ID, follow the guide: "Change user ID" on MitID.dk:

MitID.dk: Forgotten user ID

Multiple MitID user IDs: One for private use and one or more for business purposes

Contact your organisation's user administrator, who can view your user ID in MitID Erhverv. If you do not know who the user administrator is in your organisation, you can contact MitID Erhverv Support to obtain the name of your user administrator.

Contact MitID Erhverv Support

You would like to change your MitID user ID

How you can change your user ID depends on how many MitID user IDs you have:

Single MitID user ID: You use the same MitID user ID for all activities, whether you act as a private individual or on behalf of your organisation

If you only have one MitID user ID, follow the guide: "Change user ID" on MitID.dk:

MitID.dk: Change user ID

Multiple MitID user IDs: One for private use and one or more for business purposes

It is not possible to change your user ID. Therefore, you should contact your organisation's user administrator, who can delete you as a user in MitID Erhverv. Then, the user administrator will create you as a user again.

Please note that you will need to request the rights you had under your previous user ID again, as these rights will not be transferred to the new user ID. An example of rights is, for example, access to Digital Post.

If you do not know who the user administrator is in your organisation, please contact MitID Erhverv Support to obtain the name of the user administrator.

Contact MitID Erhverv Support

You would like use your user ID on behalf of multiple organisations or associations

How you can use your MitID user ID across multiple organisations or associations depends on how many MitID user ID you have:

Single MitID user ID: You use the same MitID user ID for all activities, whether you act as a private individual or on behalf of your organisation

You can use your private MitID user ID on behalf of multiple organisations, as long as both you and each individual organisation or association accept the use of private MitID. It is the organisation administrator in the individual organisations, for which you act digitally, that must enable this in MitID Erhverv.

Multiple MitID user IDs: One for private use and one or more for business purposes

You can use your MitID user ID, which you created for one organisation, on behalf of multiple organisations. This requires that all organisations approve it. The organisation administrator in each organisation must enable this option for you in MitID Erhverv.

User ID: You have forgotten your user ID, want to change your user ID, or use it on behalf of multiple organisations

You have forgotten and would like to see your MitID user ID

You would like to change your MitID user ID

You would like use your user ID on behalf of multiple organisations or associations

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