Prices and invoices in MitID Erhverv

Find information about the pricing that applies to organisations connecting to and using MitID Erhverv, as well as details about how invoices will be issued.

It is as a rule free for your business, association, or organisation to connect to and use MitID Erhverv. However, certain functions and services may incur charges. These include:

  • creating more than 3 users
  • ordering a MitID code display, code reader, or chip if your users use a separate MitID
  • issuance of certificates
  • advanced support for using MitID Erhverv's advanced functionalities, such as certificates, IdM APIs, or IdP functionalities.

Signing up

All prices exclude VAT:

Concluding a connection agreement
0 DKK

User creation

All prices exclude AT:
User creation: 1-3 users
0 DKK
User creation: Beyond 3 users
20 DKK

MitID authenticators

Code display, code reader, or chip - when the user uses a separate MitID:
MitID code display
33.5 DKK
MitID code reader
235.5 DKK
MitID chip
115 DKK

Issuance of certificates

All prices exclude VAT:
User certificate
20 DKK
Organisation certificate
20 DKK

Support

All prices exclude VAT:
General support for connection, setup, and general use of the solution
0 DKK
Advanced support by IN Groupe for certificates, APIs, IdM, IdP functionalities, etc.
1,039 DKK
Urgent advanced support by IN Groupe for certificates, APIs, IdM, IdP functionalities, etc.
1,734 DKK

Billing and invoices

Your organisation will receive invoices for MitID Erhverv usage from the Danish Agency for Digital Government.

Your organisation's usage is calculated on the 10th of each month and invoiced on the 15th. A monthly invoice will be issued if the amount exceeds 50 DKK. For amounts below 50 DKK, billing will take place quarterly.

You can choose to receive invoices through one of the following 3 channels:

  • Digital Post
  • Email
  • NemHandel (EAN number)

Organisation administrators in private organisations can log in to MitID Erhverv to change your billing preferences. Public organisations always receive invoices via NemHandel.

Questions and answers about billing and invoices

Please contact a user administrator in your organisation if the invoice is related to:

  • new users created in MitID Erhverv
  • MitID code displays, code readers, or chips ordered
  • certificates issued.

If you are unsure who the user administrator is, contact MitID Erhverv Support to obtain the name of your organisation's user administrator:

Contact MitID Erhverv Support

According to section 10.1 of the MitID Erhverv terms and conditions, it is your organisation's responsibility to ensure the data about the organisation and its employees up to date.

Your organisation's usage is calculated on the 10th of each month and invoiced on the 15th.

This means the invoice your organisation receives around the 20th of the month covers usage from the 11th of the previous month to the 10th of the current month.

You will receive a monthly invoice if the amount exceeds 50 DKK. Otherwise, you will be invoiced quarterly.

Please note that invoicing for:

  • newly created users occurs once the user has activated themselves as a MitID Erhverv user, not the time the user is created
  • certificates occurs when the certificates are issued
  • MitID code displays, code readers, or chips occurs when they are ordered.

Our billing system automatically retrieves information about your organisation from the CVR register. If there is incorrect organisational information on the invoice, your organisation should correct the information in the CVR register on Business in Denmark:

Business in Denmark: Edit company

In MitID Erhverv, the organisation administrator in private organisations chooses how the organisation prefers to receive invoices.

To change how your organisation receives invoices, the administrator should follow this guide:

Change how your organisation receives invoices from MitID Erhverv

Public organisations may opt for NemHandel (EAN) only.

In MitID Erhverv, an organisation administrator can add a reference to the invoices.

To add a reference, the administrator should follow the guide below and update either the attention name or the purchase order (PO) number.

Change how your organisation receives invoices from MitID Erhverv

Your organisation needs to settle:

  • user creations more than 3 users
  • separate MitID authenticators (MitID code display, audio code reader, and chip)
  • certificates (user and organisation certificates)
  • advanced support by IN Groupe.

Find our prices above:

Prices

Relevant topics

You can read general information about MitID Erhverv on the following sites: